Terms and Conditions

Acceptance of Terms

Accessing or using any part of the LuckyStart Casino website or mobile services means you have read, understood and accepted these Terms and Conditions in full. If you do not agree with any section, you must stop using the site immediately. We may update these terms from time to time, and continued use after changes have been posted constitutes your acceptance of the revised version.

Eligibility and Account Registration

You must be at least eighteen years old and legally entitled to gamble in the jurisdiction where you reside. Only one account per person, household, IP address and payment method is permitted. During registration you must provide accurate, complete and up-to-date personal information. We reserve the right to request additional documentation at any stage to verify your identity and age.

Account Security

You are responsible for keeping your username, password and any other login details confidential. Any activity that occurs under your account is your responsibility. If you suspect unauthorised access you must notify us immediately. We are not liable for any losses that result from your failure to secure your account properly.

Deposits and Withdrawals

All financial transactions must be made through the approved payment methods displayed on the site. Funds deposited are available for play once cleared. Withdrawal requests are subject to successful identity verification and compliance with our internal risk and anti-money-laundering procedures. Processing times vary depending on the payment provider and the completeness of your verification documents. You may only withdraw funds from your real-money balance after any applicable wagering requirements have been satisfied.

Bonuses and Promotions

From time to time we offer bonuses, free spins and other promotional offers. Each promotion has its own set of rules, including wagering contributions, time limits and maximum conversion amounts. You must read the specific terms attached to every offer before claiming it. We reserve the right to withdraw, amend or cancel any promotion without notice and to void any winnings obtained through abuse or misuse of bonus funds.

Responsible Gambling

We are committed to promoting responsible gambling. Tools such as deposit limits, loss limits, session reminders and self-exclusion options are available in your account settings. If you feel you may be developing a gambling problem, we encourage you to use these tools or contact our customer support team for guidance. Self-exclusion is taken seriously and cannot be revoked during the exclusion period.

Prohibited Activities

Certain behaviours are strictly forbidden and may lead to immediate account closure and forfeiture of funds. These include, but are not limited to, collusion, use of bots or automated software, exploitation of technical faults, fraudulent activity, chargebacks and providing false registration information. Accessing the site from jurisdictions where online gambling is illegal is also prohibited.

Intellectual Property

All content, graphics, logos, game software and underlying code remain the intellectual property of LuckyStart Casino or its licensors. You are granted a limited, non-exclusive, non-transferable licence to use the platform for personal entertainment only. Any other use, reproduction or distribution is strictly prohibited.

Limitation of Liability

To the maximum extent permitted by law, LuckyStart Casino shall not be liable for any indirect, consequential or punitive damages arising out of your use of the services. Our total liability shall never exceed the amount you have paid to us in the six months preceding any claim. We provide the website and games on an “as is” basis and do not guarantee uninterrupted or error-free operation.

Changes to These Terms

We may revise these Terms and Conditions at any time. The updated version will be posted on this page with the effective date clearly displayed. It is your responsibility to check for changes periodically. Your continued use of the platform after any modification indicates your acceptance of the new terms.

Governing Law

These Terms and Conditions are governed by the laws of Curacao. Any disputes shall be subject to the exclusive jurisdiction of the courts in the relevant licensing territory, except where mandatory consumer protection laws in your country of residence provide otherwise.

If you have any questions about these terms, please contact our customer support team through the live chat or email options available on the website.